Client Reviews
Shana was awesome!! I used her for both selling and buying and I couldn't have been happier. She was so happy all the time and always showed up with a smile and a laugh. She was very professional and when she was not 100% sure of something, she took the time to find the answer. If I was ever confused about something or needed more information, she would take the time to work through it with me and never came across annoyed (I can be very detailed at times). Shana made the entire process more enjoyable and fun! But most importantly, she is trustworthy and does everything she can to help the client, vs just trying to make another dollar. When she would feel one way and I would feel another, she would always be completely straight with me on her opinion and what she feels would be best, but was always open to trying what I wanted if I ended up choosing that in the end. I couldn't have been more than happy with her. She very quickly felt more like a friend than "my realtor". If anyone asked me who I would recommend, I would hands down say Shana Kim!
September 2, 2021
Shana is Very professional, kind and knowledgeable. She listened to what we wanted and found it! Awesome service. Integrity.we had a lot in common. Would recommend to anyone
March 8, 2022
Shana was outstanding from day one, and truly invested so much time into finding my fiancé and myself a home! She was very knowledgeable, responsive, patient (even through the “first time home buyers remorse” LOL), and she most of all had integrity. She looked out for us the buyer all the way to the finish line, and then some!! She was simply outstanding to work with and would recommend ANYONE to go to her if you're looking for a place to call your home!!! Shana, thank you for finding us our home!! We couldn’t be more excited to begin our future together in marriage and in this beautiful new home. Thank you for all of your hard work and dedication??
March 26, 2023
Shana is extremely helpful, knowledgeable, professional and easy to work with. She gave us great advice and direction in our search for a home to purchase.
August 16, 2021
Very personable. Did not treat us as just a number. Treated us as family . Went out of her way to assist and understood exactly what we were looking for. Even arranged for us to see FSBO Homes where she wouldn't have made any commission. We ended up purchasing a home that didn't even go on the market. Shana knew through her contacts the people were getting ready to put the house on the market. Big win for us. She understands the market and was an asset when we were pricing our home for sale. She communicated with us every step of the way when we had an offer to the actual closing. She even showed up on the day we moved out of the house to see how we were doing. SHE CARES! My experience with her has restored my faith in the profession. I can't compliment or thank her enough!
October 22, 2018
I rarely if every write a review, but in this case one was so warranted. Shana is an amazing advocate for her clients. I can't believe how quick she is at answering any phone call, text or email. It is obvious that Shana values customer support and prides herself on making sure her clients are not feeling alone through the home buy/see process. I loved her recommendations throughout the process as she never made a bad move throughout. Just loved working with Shana!
February 28, 2022
My husband and I had the opportunity to work with Shana on both the purchase of our new home as well as the sale of our former home. She was incredibly knowledgeable and worked tirelessly to help us navigate all the steps involved in real estate transactions. Her positive attitude and energy were contagious and often provided me with the encouragement I needed. I would highly recommend Shana to anyone looking to purchase a home in the Northeast Ohio area. She is truly a champion agent and a joy to work with.
August 19, 2021
Thank you again for working with us on finding our dream home, especially while on vacation. You dropped everything you had planned on the afternoon we met and drove us around. I am thankful we met up with you and took you on as our agent. We recognize you for an outstanding and personalized experience with RE/MAX. You have our full confidence should we have the need to do business in the future. Thank you, Regis and Karen Froats
February 6, 2020